POLICIES
At voltagepresident, we understand that sometimes customers may need to return an item. That’s why we offer a 10-day return policy. If you’ve purchased an item from us and it’s within 10 days of the purchase, you’re eligible for a refund or exchange. In order for us to process your return, the item must be in its original condition, unworn and with all tags attached. Additionally, you must provide proof of purchase. Once we receive your return, we will inspect it and notify you that we have received it. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7 working days, and a credit will be applied to your credit card or original method of payment. Please note that you are responsible for paying your own shipping costs when returning the item. Shipping costs are non-refundable. We hope this helps clarify our return policy. If you have any questions or concerns, please don’t hesitate to contact us.
We provide prompt and efficient delivery services for our valued customers:
Within Warri, Nigeria: Enjoy same-day delivery for orders within Warri, Nigeria. Place your order before 4PM to avail of this service.
Outside Warri: Expect your order to arrive within 3-4 working days for destinations outside Warri but within Nigeria.
International Shipping: For international orders outside Nigeria, it takes up to 7 working days for delivery.
Please note that delivery times may vary due to unforeseen circumstances, customs processes, or extreme weather conditions. We will provide you with a tracking number to keep you informed of your shipment’s status. For any inquiries or assistance, our customer support team is always available to help.
We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data. Rest assured that any information you provide will be handled with the utmost confidentiality and used solely for the purpose of enhancing your shopping experience.
Our terms and conditions govern the use of our website and the interactions between voltagepresident and its customers. By accessing and using our website, you agree to comply with these terms, including intellectual property rights, product availability, and liability limitations.
To ensure the perfect fit, refer to our size guide for comprehensive measurements. Additionally, explore our styling tips and outfit ideas to effortlessly elevate your look.
Our products are 100% authentic and crafted with utmost care. Every piece bears the hallmark of voltagepresident’s superior craftsmanship. Sustainability and Ethics: We are committed to sustainable practices and ethical sourcing. Our efforts encompass eco-friendly materials, responsible manufacturing, and supporting fair labor standards.
Our customer care team is here to assist you with any queries or assistance you may require. Contact us via phone, email and social media platforms, and we’ll be delighted to help.
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